Our remote control tool allows our technicians to log into your computer remotely to perform troubleshooting, software installations, even virus removal or training! This tool is completely SAFE to use. Each session is encrypted by high standard security algorithm AES and RSA, and YOU are provided the option to allow the connection, we will not be able to connect to your computer without your knowledge. The setup process is secure and FAST. Using this method can save you time and money! The screenshots below show what you will see, and what you should select to setup the connection. Click the setup button here to begin, then call our office to speak with the technician to explain what you need help with.. That’s it!